- Basic Chemical Cleaning Families
- How to Strip and Wax a Floor
- Standard Cleaning Terms
- How to Care for Floor Pads
- Choosing the Right Mop for your Cleaning Needs
- How to Seal and Finish Floors
- How to Strip Floors
- How to Wet Mop/Disinfect Floors
- How to Remove Spots and Stains
- Spot and Stain Removal Guidelines
- How to Spray Buff a Floor
- Floor Care
- Cleaning Carpet
- Cleaning Carpet using the Extraction Method
- Cleaning Carpet using the Bonnet Method
- Cleaning Carpet using the Dry Foam Method
- Procedure for Cleaning Carpeted Stairs
- Procedure for Cleaning Grease and Oil from Cement or Asphalt
- Procedure for Cleaning Restrooms (Daily)